Updates From This Business
Happy New Year!
We’re enjoying time with friends & family but are still available for you. Please call to schedule an appointment.
Highlights from the Business
Certified professionals
Family-owned & operated
Luxury
Established in 1984
Free estimates
Walk-ins welcome
Services Offered
Verified by Business
Review Highlights
“We really enjoyed our time with Michael, but wanted to check out the big name stores with larger inventories.” in 14 reviews
“I wanted to support a local business and went to a couple of local jewelry stores, and Clark's was by far the best!” in 3 reviews
“With ten weeks to go until Christmas, I set out on a mission to restore an old heirloom watch I had given to my wife many years ago.” in 3 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
Michael S.
We focus on providing superlative service with every client and exceptional value with every item. Whether it's restoring your family heirloom, or custom making your dream ring we are here to assist you. We have beautiful artisan designer jewelry, design custom, estate & vintage, repair jewelry & timepieces, as well as change watch batteries.
Ask the Community
Q:
Do you buy jewelry as well?
A:
We do purchase for the precious metal and larger diamonds. Occasionally, we will also purchase for our estate jewelry. Please feel free to bring it in for a free evaluation. Cheers, Michael
Michael S., Business Owner4 years ago 1 person found this helpful
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Overall rating
24 reviews
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- 412416159May 4, 2024Updated review
My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at Clark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there.
As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless.
It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michael S.
Oct 28, 2020
Thank you Kristen! It was really a joy working with you both. Beautiful picture by the way. Love the shine coming off the stone! Warmly, Michael
Oct 28, 2020Previous reviewMy finance and I spent a day engagement ring shopping. We started at Clark's then ventured into the big box stores in Tacoma but within a few hours we knew Clark's was the place for us, for a few reasons.
First of all we love supporting local businesses, especially when they deliver above board customer care. Michael is a great guy and extremely knowledgeable jeweler. He really listened to what we were looking for and offered a few suggestions to help guide us along.
Secondly even though he did not have my ideal ring in the store he and my now finance were able to custom design the PERFECT ring. They texted for weeks creating the ideal setting for the beautiful stone Michael hunted down just for me.
Third. Did I mention customer service? The ring arrived the wrong size and we had an anniversary trip to Alaska planned in just a few days. Michael was able to resize the ring so quickly and didn't charge us anything additional. He made the perfect proposal possible because of his stellar service.
I truly could not say enough wonderful things about the entire experience at Clark's! If I could give them 10 stars I would. - Tyler M.SoMa, San Francisco, CA02Mar 24, 2024
Michael was very helpful and took the time to help me find an affordable yet beautiful pair of stud earrings for my young daughter. At 7 years old, I wanted to find a pair that was secure. He had them made to order and texted me when they were completed. Definitely recommend this local shop for price and professionalism.
Helpful 0Thanks 0Love this 0Oh no 0 - Ardith F.Port Orchard, WA04Sep 9, 2023
We had a few vintage pieces that we needed to decide what to do with and made an appointment with Clark's based on the good reviews I found. Michael gave us the dismal news that the items needed work and had little value overall, seeming sad to express this while showing us the magnified images, explaining repair processes and educating us on how the whole process works. Although we did not come away glowing with the knowledge that we possess a fortune in family heirlooms, the session was worthwhile and I would have to say the professionalism, honesty and integrity is certainly there with Michael. I would definitely return if we needed to purchase or repair something!
Helpful 0Thanks 0Love this 0Oh no 1 - Tim H.Redondo Beach, CA05Jul 14, 2023
I was putting off taking my wedding in for soldering and new layer of rhodium for many years. I found this jeweler online and gave them a try.
Because I have ignored bringing my ring in for so long, I wasn't surprised that it needed some prongs replaced on the small stones in my band. Michael put my ring under a microscope and showed me the ring. He pointed out that one of the prongs on the large stone was severely worn and the others looked very worn too. He recommended considering a repair to the head before I lost my primary diamond.
I didn't feel pressured at all to have the work done and he allowed me to ask many questions and consider my options. My final decision was to replace the entire head and move from a 4-prong to a 6-prong setting.
I am so happy with the repair and my chosen upgrade to the head to keep my ring safe! The 6-prong setting is spectacular; my ring looks better than ever and I am so happy!Helpful 1Thanks 0Love this 0Oh no 0 - Nina C.WA, WA01May 28, 2023
I am big supporter of local businesses and I really didn't want to write this review but this has been the WORST experience with a jeweler.
I went to Clark's to have my 3 ring wedding set sized up. First red flag - they don't have a jeweler onsite and send it off. So basically they are the middle man and you will get charged more. Michael (the owner) measured my finger and sent off my rings. He called the day it was due to say that his goldsmith was backed up and it would take 4 more days. When I went to get them- 2 of them fit but the 3rd wouldn't. He then re-measured and sent off the last ring - quoted me a week. Surprise surprise - texts me the day it's due that his goldsmith is running behind and will be delayed 4 more days. I take my husband with me this time (because I feel taken advantage off) and the ring STILL doesn't fit! Michael then dismisses me and tells my husband that I chose that ring size and that it's my fault it won't fit - maybe I had eaten something salty...I was in tears. He also made a snide comment about how he was losing money on my rings. How is that my fault - I didn't quote myself the price, PLUS I had to pay extra each time it got sent back to the goldsmith!
At this point we were a month without my ring and already had spent hundreds. We had Michael measure my ring size and 'stand by the size'. My husband picked up my ring their next business day (I refused to step foot in that store) and my ring is too big - he purposely made it too big now.
Don't waste your money, time and energy with this 'middle man' and unscrupulous business.Helpful 0Thanks 0Love this 1Oh no 1Business owner information
Michael S.
May 30, 2023
I’m sorry you had a negative experience at our store. Just to clarify, the second sizing I had suggested a 5.5, but you didn’t want to go up that far and wanted it at 5.25. That is why I wrote “per customer request “ on the job envelope. The third time we measured at a 5.5 and you wanted to go to a 6. Even your husband asked if you wanted it that large.
I’m happy to work with you as I never like anyone leaving dissatisfied. Please stop in at your earliest convenience to discuss a resolution.
Warmly,
Michael - Katherine W.AZ, AZ504Jan 26, 2023
10/10 would recommend and will be returning. Nice display and staff was very friendly and knowledgeable. I went in to get a ring fixed and the gentleman had no issues helping me and fixing my ring (it was terrible misshaped prior to going in). This ring means a lot to me, so it was hard to hand it over to someone. I chose this location due to the great things I have heard and I am so glad I did. Will definitely be back to look purchase a piece that caught my eye.
Helpful 1Thanks 0Love this 0Oh no 0 - David H.Port Orchard, WA1112Feb 24, 2022
Michael did a fantastic job re-sizing my wife's wedding ring. While there, I also purchased another ring as their prices are well in line with what I was looking to spend.
If you want Great Friendly Service at a reasonable price with quality craftsmanship I highly recommend Clarks.Helpful 1Thanks 0Love this 0Oh no 0 - sharon s.Puyallup, WA1214Feb 1, 2020
First time in. Just moved to Gig Harbor. Superb customer service! Just came in to get a battery installed for my watch, and they were so incredibly kind and efficient. My husband had trouble installing it and they did it with such ease. I was also able to purchase a new band for my favorite watch, which they quickly installed and my watch is like new. Thank you so much! I will definitely return to look at some of your beautiful jewelry.
Sincerely,
MichelleHelpful 1Thanks 0Love this 0Oh no 0 - Christopher V.Oakland, CA53512Dec 13, 2020
Fantastic place! I had a ring that had been cut off my mothers finger due to a fall years ago. Clark's repaired it with plenty of time for Christmas. My mother will be thrilled. Thanks Clarks jeweler for a wonderful job. Highly recommend to anyone.
Helpful 1Thanks 0Love this 0Oh no 0 - Nicole F.Gig Harbor, WA0209Dec 27, 2020
Such exquisite and artistic work! Several months ago I set out to find a jeweler to create a custom mother's ring for my wife. I wanted to support a local business and went to a couple of local jewelry stores, and Clark's was by far the best! Michael was so attentive and spent a lot of time with me designing the perfect piece of jewelry. All three of the stones that I was looking for were blue and Michael spent a lot of time selecting just the right hues for the different stones so that they each complimented each other and stood out. The finished product was breathtaking! A few months later, Michael again created a beautiful pair of stud earrings with baby's birthstone in them. I cannot say enough good things about Michael, the quality of his work, and his exceptional customer service!
Helpful 1Thanks 0Love this 0Oh no 1